customer loyalty Archives - Hydrogen

4 Ways to Better Engage Your Customers

While more and more business is taking place behind a screen, interacting, and engaging with customers is more important than ever. Consumers crave a connection with the brands they do business with, and if you can't provide a connection or valuable experience, they'll look elsewhere. Effectively engaging with potential and…

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How Private Label Cards Boost Customer Loyalty

Customers can earn loyalty rewards when they shop using a private label credit card. They can then redeem these cards to receive discounts in the future. Private store cards bolster customer retention by doling out rewards based on the number of purchases a customer has made.  What Is Customer Loyalty?…

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Factors Influencing Customer Expectations

Customer expectations change every year, and their standards have been rising. They recognize that their requirements for loyalty are changing, and many consumers feel that their loyalty is harder to maintain than it ever has been. Consumers' shopping habits have changed, especially during the pandemic, when they increased dependence on e-commerce.…

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Understanding Different Types of Consumer Loyalty

It’s nearly impossible to overstate the importance of consumer loyalty, especially when you're first building up a brand. As most business owners and managers know firsthand, customer loyalty is an invaluable component of brand and business health.  There are a number of different strategies for building and retaining customer loyalty.…

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Level up Your Loyalty Marketing With Experiential Rewards

Customer reward programs have been around for a long time, and the proliferation of mobile apps has made loyalty programs even more ubiquitous. Shoppers are overly familiar with traditional rewards programs such as cash back, discount coupons, or a free item after a set number of purchases. For loyalty marketing programs…

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Advantages of Loyalty Reward Programs

One adage you hear time and again in business is that a repeat customer is better than a new customer. Why is that? Because repeat customers spend more money - 300x more! Retaining customers can help your company boost its profits up to 95%, however, having a customer buy from your…

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