rewards program Archives - Hydrogen

Factors Influencing Customer Expectations

Customer expectations change every year, and their standards have been rising. They recognize that their requirements for loyalty are changing, and many consumers feel that their loyalty is harder to maintain than it ever has been. Consumers' shopping habits have changed, especially during the pandemic, when they increased dependence on e-commerce.…

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Understanding Different Types of Consumer Loyalty

It’s nearly impossible to overstate the importance of consumer loyalty, especially when you're first building up a brand. As most business owners and managers know firsthand, customer loyalty is an invaluable component of brand and business health.  There are a number of different strategies for building and retaining customer loyalty.…

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Level up Your Loyalty Marketing With Experiential Rewards

Customer reward programs have been around for a long time, and the proliferation of mobile apps has made loyalty programs even more ubiquitous. Shoppers are overly familiar with traditional rewards programs such as cash back, discount coupons, or a free item after a set number of purchases. For loyalty marketing programs…

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