The ability to manage cards is very important to both card issuers and cardholders themselves. Hydrogen has worked hard to make this process easy and secure. We offer the following card controls to card issuers:

• Freeze and unfreeze cards
• Set two-factor authentication (with the Hydrogen no-code web apps only)
• Report cards lost or stolen
• Close cards
• Set spending controls

In addition to the above controls, card issuer admins have additional functionality available to them on the Hydrogen portal. This includes:

Please note, we do not allow cardholders or card issuers to re-set PINs on virtual, physical, and/or tokenized debit cards. You must order or create a new card if a PIN is forgotten or compromised. This is an important security measure that we cannot change.